International visitors

Before you go:
 
Verify if your operator has a signed Roaming Contract with Telenor. Contact your operator to gather information on services Telenor in Serbia offers.
 
 
Our network is based on band:
 
GSM 900/1800, 3G, HSDPA
 
 
Telenor’s Call Center :
  • calling from Serbia 063/9000
  • calling abroad +381 63 9000
 Working hours: 7/24
 
 
Emergency calls
  • Ambulance – 94
  • Police – 92
  • Fire department – 93 
Customers with NOKIA handsets dial Emergency numbers by adding a zero as, 940, 920 and 930
 
 
How to dial when roaming in Telenor’s network:
 
Dialing numbers in international format is the most certain way never to be wrong when dialing:
 
- ex. +381 11 xxxxxx, for numbers in Belgrade
- ex. + 43 1 xxxxxxxxx, for number in Vienna (Austria).
 
Local numbers in Serbia can be dialed in our national format:
 
- ex. 011 xxxxxx, for numbers in Belgrade
- ex. 063 xxxxxx, for desired 063 customer.
 
 
Handset display sign: YU MOBTEL, MOBTEL, 220 01, Telenor

If you do not have this sign on your handset you should do the following :
 
-go into the handset's Main menu
-in option Settings choose Manual settings
-select: YU MOBTEL, MOBTEL, 220 01 or Telenor (one of the mentioned should appear)